Missed calls
A prospective patient gets no answer and contacts another clinic.
Built for independent medical practices
Patients compare clinics before they call.
Illustrative example.
Stronger review activity changes which listing they choose. MedComs helps independent medical practices generate genuine patient reviews and turn better communication into steady growth.
The hidden cost of poor communication
Communication gaps can quietly cost a clinic thousands.
Every missed call, delayed response, forgotten follow-up, and unanswered after-hours inquiry can represent a patient choosing another clinic. Across an entire month, these small communication gaps can add up to thousands of dollars in lost treatment revenue.
Slow follow-up
An interested patient never books because nobody follows up quickly enough.
Forgotten review requests
Happy patients leave without sharing the experiences that could help the next patient choose the clinic.
Inactive patients
Past patients who may need another appointment are never contacted.
Most clinics do not need more leads first. They need a better system for responding to the opportunities they already have.
The easiest place to start
Get your first 25 new Google reviews at no cost.
MedComs installs and manages a patient review-request system so your practice can experience the process before discussing an ongoing project.
01
We build your review system
MedComs creates the messages, timing, follow-ups, and tracking workflow.
02
Patients receive a simple request
After an approved appointment milestone, eligible patients receive a convenient invitation to share their experience.
03
We review the results together
After the initial 25-review launch, the clinic can stop or discuss a custom ongoing system.
Reviews must be genuine and voluntarily submitted by real patients. MedComs does not purchase, fabricate, or guarantee reviews. Eligibility and any third-party messaging requirements are confirmed before onboarding.
Start with reviews. Add more automation when you need it.
Review Growth System
- Automated review invitations
- SMS and email follow-ups
- Review activity tracking
- Private patient feedback option
- Monthly performance reporting
All eligible patients receive the same neutral opportunity to leave a public review — no review gating.
After-Hours AI Patient Assistant
- Answers approved administrative questions
- Captures new patient information
- Handles website inquiries after hours
- Collects appointment requests
- Transfers complex situations to staff
Never diagnoses patients or provides medical advice.
Patient Reactivation
- Reconnects with inactive patients
- Sends approved follow-up campaigns
- Tracks replies and appointment interest
- Transfers interested patients to staff
Helps practices recover opportunities from their existing patient base.
A simple system your team will actually use.
- 1
Choose the right patient moment
Select an approved appointment milestone or follow-up event.
- 2
MedComs handles the communication
Patients receive timely, professional messages without staff manually sending every follow-up.
- 3
Your team receives the opportunities
Reviews, inquiries, feedback, and appointment requests enter one organized workflow.
MedComs works alongside your clinic's current practice-management software or CRM using available integrations, secure exports, webhooks, or staff-triggered workflows. The right connection method is confirmed during onboarding — MedComs does not claim native integration with every medical software platform.
Built around your practice
Your clinic is different. Your system should be too.
Every MedComs project is designed around the practice's current software, locations, patient volume, communication gaps, and growth goals. After a short discovery call, MedComs recommends the right system and provides a custom proposal.
Founding practice results will appear here.
MedComs is currently preparing its initial patient review and communication programs for independent practices.
Frequently asked questions
Turn better patient communication into steady practice growth.
Start with your first 25 new reviews and see the system working before deciding what comes next.